Voicemails
Computer Life SupportThe one thing I can’t figure out in this business. Why do people take the time out of their busy day to leave us messages and submit computer problems, but when we return their call. People don’t answer. We leave a voicemail and never hear back. Most of the time when you call your going to get a live person that answers right away, some times you may have to leave a messages because everyone is on the phone. We always try to call back within 30 minutes or less.
We are here to help you, if you find someone else to work on your computer then please tell us, and make a suggestion on how we can better assist you in the future.
I’m not saying this happens a lot but it does happen and its something I can’t wrap my mind around. Please comment and tell us why.
May 29th, 2008 at 8:54 am
[…] Pc Helpforum wrote an interesting post today onHere’s a quick excerpt Computer Life SupportThe one thing I can’t figure out in this business. Why do people take the time out of their busy day to leave us messages and submit computer problems, but when we return their call. People don’t answer. We leave a voicemail and never hear back. Most of the time when you call your going to get a live person that answers right away, some times you may have to leave a messages because everyone is on the phone. We always try to call back within 30 minutes or less. We are here […]